My FB was hacked, I changed password, now I'm locked out. Requested email and sms to t...

GetHuman1222272's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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GetHuman1222272's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1222272 will want to follow the link below to head to their help center. We will check on GetHuman1222272 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1222272 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1222272's own words
My FB was hacked, I changed password, now I'm locked out. Requested email and sms to text code but code never came to either. Please help!!
GetHuman1222272 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1222272
Sep 28th, 2018 - 18d ago
I have an issue with Facebook too
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