My number is Jessica Anderson and my fb profile photo looks like I’m sitting in grass...
GetHuman-nyaseh's customer service issue with Facebook from September 2018
Help with my Facebook issue
First: share to improve GetHuman-nyaseh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nyaseh's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nyaseh will want to follow the link below to head to their help center. We will check on GetHuman-nyaseh later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-nyaseh may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-nyaseh's own words
My number is Jessica Anderson and my fb profile photo looks like I’m sitting in grass near a shore with white boats in the water and I’m wearing a white shirt and red skirt with short curly hair and I’m smiling. My issue is My session expired on fb on my phone and when signing in again my password was incorrect. To change my password I have to verify with code sent to my email address or phone number. Unfortunately I no longer use the number ********** and the email *****@***.com. I’ve tried troubleshooting with the email but yahoo does not recognize it.
GetHuman-nyaseh did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-nyaseh fixed the problem
We are waiting for GetHuman-nyaseh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.