My Facebook account has been compromised. The password has been changed. When I use t...

GetHuman-sthillma's customer service issue with Facebook from September 2018

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Waiting to see what went wrong with our suggestion for how to get Facebook help.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sthillma's own words
My Facebook account has been compromised. The password has been changed. When I use the password recovery function- the code I receive by text or email is not accepted. I need help to recover my account. Scott Hillman email *****@***.com
GetHuman-sthillma did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-sthillma
Sep 28th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 156172 others
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GetHuman-sthillma started working on this issue
Sep 28th 10:50am