I was kicked out of my account because my session expired. I signed up with my phone nu...

GetHuman1221538's customer service issue with Facebook from September 2018

155924 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1221538's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1221538's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1221538 will want to follow the link below to head to their help center. We will check on GetHuman1221538 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1221538 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1221538's own words
I was kicked out of my account because my session expired. I signed up with my phone number but it’s not letting me in every time I select forgot parword it says there’s no info to verify it’s me. Eventually I got to the page where they ask for a ID pic of you and I thought it meant just a regular pic of me from my Facebook but I read some more after I submitted it and it wanted a government ID which I have I just want to get back on my Facebook. Help. Lol
GetHuman1221538 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1221538 fixed the problem
We are waiting for GetHuman1221538 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1221538 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1221538
Sep 28th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 155924 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1221538 started working on this issue
Sep 28th 6:51am