Impossible to deal with Facebook regarding fake spam accounts that infest other website...

GetHuman-lancehol's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-lancehol's own words
Impossible to deal with Facebook regarding fake spam accounts that infest other website comment sections with scams. Facebook is the most unresponsive website I know for dealing with spam issues there is no way to forward screenshots of offending accounts and no way to respond to any decisions made by Facebook even on repeat offenders.
GetHuman-lancehol did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-lancehol
Sep 28th, 2018 - 18d ago
I have an issue with Facebook too
Fixed
Seen by 1 customer so far
Similar issue to 155640 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-lancehol started working on this issue
Sep 28th 1:23am
GetHuman-lancehol indicated the issue is not fixed yet.
Sep 28th 1:24am