My son has been locked up in prison for nearly * months. While in prison someone has ha...

GetHuman-vida_amo's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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Waiting to see what went wrong with our suggestion for how to get Facebook help.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-vida_amo's own words
My son has been locked up in prison for nearly * months. While in prison someone has hacked his email and facebook account and offending certain individual and has caused problems for him. They think that His the one doing it.What Can i do to closed or reported his facebook account.
GetHuman-vida_amo did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-vida_amo
Sep 28th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
Similar issue to 155593 others
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GetHuman-vida_amo started working on this issue
Sep 28th 12:01am
GetHuman-vida_amo shared this issue with friends on Facebook
Sep 28th 12:02am