I have not been able to get into my account *FB for over a week or so. I have talked to...

GetHuman-prmjba's customer service issue with Facebook from September 2018

6 views
 | 
155546 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-prmjba's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-prmjba's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-prmjba will want to follow the link below to head to their help center. We will check on GetHuman-prmjba later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-prmjba may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-prmjba's own words
I have not been able to get into my account *FB for over a week or so. I have talked to your suppport person they tried to issue me a new password the message has been ( TEMPORALY LOCKED ) THEN I KEEP GETTING THESE TEXT TO SEND PAYMENT. I don't have an account in my name. It's in my husband's name and it is paid .
GetHuman-prmjba did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-prmjba fixed the problem
We are waiting for GetHuman-prmjba to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-prmjba fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-prmjba
Sep 27th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 155546 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-prmjba started working on this issue
Sep 27th 10:52pm