I had my phone stolen and I tried to log on to my account using my husbands phone but I...

GetHuman1220188's customer service issue with Facebook from September 2018

1 view
 | 
155531 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1220188's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1220188's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1220188 will want to follow the link below to head to their help center. We will check on GetHuman1220188 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1220188 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1220188's own words
I had my phone stolen and I tried to log on to my account using my husbands phone but I do not have the phone to get the code to log back in , so I have completed your recovery procedure and I am just wondering how long it takes to be recovered , my user name is *****@***.com.
GetHuman1220188 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1220188 fixed the problem
We are waiting for GetHuman1220188 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1220188 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1220188
Sep 27th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 155531 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1220188 started working on this issue
Sep 27th 10:38pm