I forgot my Facebook password. My email account I used for log in was deactivated and t...

GetHuman1204894's customer service issue with Facebook from September 2018

5 views
 | 
153428 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1204894's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1204894's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1204894 will want to follow the link below to head to their help center. We will check on GetHuman1204894 later to make sure it's all set or try to help escalate.
The issue in GetHuman1204894's own words
I forgot my Facebook password. My email account I used for log in was deactivated and there’s no way to recover it. (I tried). I tried to recover it using my phone number linked to the account and everytime I put in the code it says I’ve tried too many times and try again later. Which is a lie, I haven’t tried too many times. I’ve waited days, and weeks to try it again and it says the same*Thing everytime. I don’t have any trusted contacts. Unsure what more I can do. I’ve tried every suggestion I’ve read online. HELP!
GetHuman1204894 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1204894 fixed the problem
We are waiting for GetHuman1204894 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1204894 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1204894
Sep 26th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 153428 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1204894 started working on this issue
Sep 26th 2:09am