My account was hacked last night and the person changed my password so I’m locked out o...
GetHuman-anikahu's customer service issue with Facebook from September 2018
Help with my Facebook issue
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GetHuman-anikahu's next move: go to the Facebook help center.
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Before contacting them, items GetHuman-anikahu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-anikahu's own words
My account was hacked last night and the person changed my password so I’m locked out of Facebook and messenger, it says to reset my password but my email on my account I made like * years ago when I was soooo much younger and I haven’t used for years and years so I forget my password. There is a way to get a new password for that but you have to fill out a survey but the outlook people think I haven’t put enough information so can I send a photo of myself and my drivers licence so that I can get my account back.
GetHuman-anikahu did not yet indicate what Facebook should do to make this right.
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