I know this isn’t something you can help with specially but I’m hoping you’ll be able t...

GetHuman-johnmdee's customer service issue with Facebook from September 2018

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-johnmdee's own words
I know this isn’t something you can help with specially but I’m hoping you’ll be able to steer me in the right direction at least. One of my employees who helps with posting ads has lost access to her account due to someone reporting it as a fraud Facebook however the account is ***% legit and when she has tried to go through the verification process it doesn’t allow her to get all the way through. We’ve searched all online avenues in attempt to regain access with no luck. She’s also sent over a copy of her ID but has not heard anything back from Facebook. Is there anything you can do to help or tell me how to help her?
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Customer service issue
Reported by GetHuman-johnmdee
Sep 24th, 2018 - 2 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-johnmdee started working on this issue
Sep 24th 11:57pm