I am the new Executive Director of Feeding Illinois, the state associaiton of food bank...

GetHuman1193001's customer service issue with Facebook from September 2018

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Help with my Facebook issue
GetHuman1193001's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1193001 will want to follow the link below to head to their help center. We will check on GetHuman1193001 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1193001's own words
I am the new Executive Director of Feeding Illinois, the state associaiton of food banks in Illinois. Our organization's Facebook account has been dormat for years because no one remembered or knows the Username or Password to fire it back up.**The person that originally set it up and maintained it is long gone, and doesn't recall either, and my last two predecessors didn't bother trying* so we are essentially starting over, but don't want to lose the facebook.com*feedingillinois account name.**What can we do?**Thanks, Steve Ericson
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Customer service issue
Reported by GetHuman1193001
Sep 24th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
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Timeline
GetHuman1193001 started working on this issue
Sep 24th 7:44pm
GetHuman1193001 shared this issue with friends on Facebook
Sep 24th 7:44pm