Using text to a code to sign into Facebook this morning and usually when I received the...
GetHuman-bspeelz's customer service issue with Facebook from September 2018
Help with my Facebook issue
First: share to improve GetHuman-bspeelz's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bspeelz's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bspeelz will want to follow the link below to head to their help center. We will check on GetHuman-bspeelz later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-bspeelz may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-bspeelz's own words
Using text to a code to sign into Facebook this morning and usually when I received the text the sender line is identified with * numbers - today I got a phone number ************* which I do not recognize *** country code for the UK so I tried it again same thing. So I entered the code and waited to get the log in alert email and I checked the raw message code and it says Received-SPF: fail (domain of facebookmail.com does not designate **.*.***.** as permitted sender) which is registered to *sonic***-*.consmr.mail.bf*.yahoo.com*so I am suspicous I may have been hacked I logged out of FB thereafter
GetHuman-bspeelz did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bspeelz fixed the problem
We are waiting for GetHuman-bspeelz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.