My computer had an issue. I had to sign in to my FB account after issue was resolved. I...

GetHuman1183158's customer service issue with Facebook from September 2018

1 view
 | 
149802 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1183158's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1183158's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1183158 will want to follow the link below to head to their help center. We will check on GetHuman1183158 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1183158 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1183158's own words
My computer had an issue. I had to sign in to my FB account after issue was resolved. I can't remember my password. Facebook keeps sending my an email to let me reset my password but FB is sending that information to AN OLD EMAIL ADDRESS THAT DOES NOT EXIST ANYMORE. So the email address associated with my FB page is no longer. I am in the process of making a new page but I really do not want to. I'd like my FB back.
GetHuman1183158 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1183158 fixed the problem
We are waiting for GetHuman1183158 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1183158 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1183158
Sep 22nd, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 149802 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1183158 started working on this issue
Sep 22nd, 2018 1:52pm