I change the password on my Google account and I'm a Gmail and on my Facebook because I...

GetHuman1310296's customer service issue with Facebook from October 2018

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The issue in GetHuman1310296's own words
I change the password on my Google account and I'm a Gmail and on my Facebook because I thought I was hacked buy another phone I thought they transfer all my information to their phone that's why I change all passwords.now I can't log in to my Facebook. And I had to create a new Google account in a new Facebook and I'm trying to recover my original Facebook because I have lots of memories pictures and Friends that I grew up with and family
GetHuman1310296 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1310296
Oct 10th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 173075 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1310296 started working on this issue
Oct 10th, 2018 5:45pm