Dear support team, *My Instagram @mariepma got hacked a few weeks ago and I gained the...

GetHuman-mariegpr's customer service issue with Facebook from September 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mariegpr's own words
Dear support team, *My Instagram @mariepma got hacked a few weeks ago and I gained the access back with the help of the Facebook support but today it got hacked again and deactivated since now. It’s very important that I gain the access back because the profile contains personal informations and pictures and is existantiall for me because I’m a macro influencer. Please help me get the access back. *Yours faithfully, *Marie Praschma
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Customer service issue
Reported by GetHuman-mariegpr
Sep 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Seen by 5 customers so far
Similar issue to 148663 others
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GetHuman-mariegpr started working on this issue
Sep 21st, 2018 10:54am
GetHuman-mariegpr indicated the issue is not fixed yet.
Sep 22nd, 2018 11:50am