hello i have a problem whith my acc on facebook

GetHuman-masamare's customer service issue with Facebook from September 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-masamare's own words
The problem: hello i have a problem whith my acc on facebook
GetHuman-masamare did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-masamare fixed the problem
Hello there. Please, help me with this problem. Someone that knows me and wants to hurt me, made a fake account with my name and is posting pictures that are harming my public image. I will send you pictures with my ID and with me holding my ID in my hand. Please, take a look at this problem and help me asap!!! This person must be stopped!!!**my real account : https:**web.facebook.com*andreea.nicolle.***fake account: https:**web.facebook.com*andreea.breazdau.*
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-masamare
Sep 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
GetHuman-masamare shared how to fix
Seen by 10 customers so far
Similar issue to 148655 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-masamare started working on this issue
Sep 21st, 2018 10:36am
GetHuman-masamare confirmed the issue is fixed. Hooray!
Sep 22nd, 2018 3:54pm
GetHuman-masamare confirmed the issue is fixed. Hooray!
Sep 22nd, 2018 8:06pm