Facebook Messenger started to crash on my iphone *s IOS **.*.* every couple minutes abo...

GetHuman1174813's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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The issue in GetHuman1174813's own words
Facebook Messenger started to crash on my iphone *s IOS **.*.* every couple minutes about one month ago. I tried everything deleting messenger and reinstalling, resetting my iphone, set up as new iPhone without backup, restoring and finally updating to new IOS ** but the same issue appears. This problem happens only with messenger app. I hope that you could help me.
GetHuman1174813 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1174813
Sep 21st, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 148562 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1174813 started working on this issue
Sep 21st, 2018 8:13am
GetHuman1174813 shared this issue with followers on Twitter
Sep 21st, 2018 8:13am
GetHuman1174813 indicated the issue is not fixed yet.
Sep 21st, 2018 8:17am