Hello, my name is Danielle. I was trying update my contact information but when tried t...

GetHuman-schdanie's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-schdanie's own words
Hello, my name is Danielle. I was trying update my contact information but when tried to remove my number it asked for my password but i had forgot it. So i tried changing my password. Now i cannot login. I just wanted to delete my old phone number and add my number. *I don't have access to my email that is listed on my profile (*****@***.com) and also NO longer have the phone number (**********) that is listen. *I need help longing in.
GetHuman-schdanie did not yet indicate what Facebook should do to make this right.
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How GetHuman-schdanie fixed the problem
Called my phone carrier to get my old number back
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Customer service issue
Reported by GetHuman-schdanie
Sep 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 148471 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-schdanie started working on this issue
Sep 21st, 2018 5:02am
GetHuman-schdanie confirmed the issue is fixed. Hooray!
Sep 22nd, 2018 6:25am