I haven’t been able to access my account for years as I don’t have that email or passwo...

GetHuman-bradfras's customer service issue with Facebook from September 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-bradfras's own words
Login ... I haven’t been able to access my account for years as I don’t have that email or password anymore. Nobody from Facebook ever replied to my requests so I gave up. Now a friend just showed me that my account has been hacked by some isis*Muslim group posting weird ****. I would like to get some of pictures off of the page but I have received no help from anyone
They have never responded to my emails
I want access to my account. It has been hacked
I have an issue with Facebook too
How GetHuman-bradfras fixed the problem
We are waiting for GetHuman-bradfras to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-bradfras
Sep 20th, 2018 - 6 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 148080 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-bradfras started working on this issue
Sep 20th, 2018 8:39pm
GetHuman-bradfras indicated the issue is not fixed yet.
Sep 20th, 2018 8:41pm