My sister-in-law's FB page is being used by someone else who is messaging me wanting pe...

GetHuman1169215's customer service issue with Facebook from September 2018

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The issue in GetHuman1169215's own words
My sister-in-law's FB page is being used by someone else who is messaging me wanting personal information from me. This happened **** & ****. Her name shows up twice on the "chat" listing. One is her true identity, the other fake. They are using names they got on my page to gain my trust, but I could tell it was not my sister-in-law. My sister-in law is Frances Holley, my name is Viola Vigil Holley. Please help her.
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Facebook

Customer service issue
Reported by GetHuman1169215
Sep 20th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman1169215 started working on this issue
Sep 20th, 2018 2:08am