I have * Facebook accounts*This is because I changed to the I- * plus phone and could n...

GetHuman-susanlou's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-susanlou's own words
I have * Facebook accounts*This is because I changed to the I- * plus phone and could not remember my password. I was advised by Sprint to just open a new Facebook which I did. I am unable to delete the former account as I don’t have the password to do so.*My former account has me with my grandchildren on the profile page with the water and sunset in the background. The current account has just me with the water and sunset in the background.*Can you kindly delete the former account for me please?*I do not want * accounts.*Please help me*Susan Valentine
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Customer service issue
Reported by GetHuman-susanlou
Sep 20th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 146918 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-susanlou started working on this issue
Sep 20th, 2018 12:05am
GetHuman-susanlou indicated the issue is not fixed yet.
Sep 21st, 2018 6:01am