I was contacted by several friends and acquaintances tonight saying that they had recei...

GetHuman1164046's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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GetHuman1164046's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1164046 will want to follow the link below to head to their help center. We will check on GetHuman1164046 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1164046 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1164046's own words
I was contacted by several friends and acquaintances tonight saying that they had received suspicious friend requests from me when we were already friends on Facebook. I changed my password and posted on my wall about the occurrence, but I’m not sure what else to do. Someone said maybe they set up a fake account that would have to be deleted. Can you help? My email address is *****@***.com
GetHuman1164046 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1164046
Sep 19th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 145764 others
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Timeline
GetHuman1164046 started working on this issue
Sep 19th, 2018 2:47am