I have never had a Facebook account. About a month or so ago I was receiving emails fro...

GetHuman1162278's customer service issue with Facebook from September 2018

2 views
 | 
145427 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1162278's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1162278's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1162278 will want to follow the link below to head to their help center. We will check on GetHuman1162278 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1162278 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1162278's own words
I have never had a Facebook account. About a month or so ago I was receiving emails from Facebook that my Facebook account was logged in under a code and it says that it seems to be from a device I never used. It also says if I didn’t do that to call a number *** *** ****. I did not call that number back , but every week now I am getting these emails that someone from either Philadelphia or Dallas is logging into my account. And the message is coming to my email. *****@***.com. Please help with any suggestions to what may be happening. I am in Ohio, and again I have never had a Facebook account. Thanks you for a response.
GetHuman1162278 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1162278 fixed the problem
We are waiting for GetHuman1162278 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1162278 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1162278
Sep 18th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 145427 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1162278 started working on this issue
Sep 18th, 2018 8:02pm