I'm trying to recover access to my old Facebook account. I got blocked out when I tried...
GetHuman1160207's customer service issue with Facebook from September 2018
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1160207's own words
I'm trying to recover access to my old Facebook account. I got blocked out when I tried to change my email. When I couldn't access it I open up a new account in a different name and use the same email and ended up getting my other old account flagged. My old account that I want to gain access to is called: *OLD ACCOUNT: Shane N Rachel Jenson *NEW ACCOUNT: Rachel Jessop Jenson **EMAIL: *****@***.com ***Because my email is associated with both counts I can no longer access my old account. I want to be able to recover that but never set up a trusted contacts list and I don't remember if I ever set up alternate emails. The ones that I've tried or not working. I wanted to know if Facebook could look into it and verify that I am the actual individual that used to own that account and how I can read access it.
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