Facebook Customer Service Issues

My organization's name, "Community Action Committee of the Lehigh Valley," exceeds 30 characters, causing issues with promoting through Instagram. Instagram is not allowing me to advertise with my business account due to the discrepancy in display names between Instagram and Facebook. The error message states that to run ads related to politics and national issues on Instagram, the names on both platforms must match. The suggested solutions are to edit either the display name on Instagram to match the Facebook Page name, adjust the Facebook Page name to match Instagram, or remove Instagram from the selected placements.

Hello, we are experiencing difficulties uploading our products from Shopify to Facebook. We keep receiving an error message stating that specific product details are required by Facebook for publishing in the Facebook Shop. We have ensured that all our products meet the necessary criteria, such as having titles with less than [redacted] characters, not in uppercase, detailed product descriptions, and marked as shipping products. Despite this, we are unable to proceed. Additionally, when attempting to use the Instagram channel, we are prompted with the message: "You need an Instagram business profile to tag products. Switch to a business profile from the Instagram section of your Facebook Page settings." However, we have already set up our business profile three weeks ago. Any assistance would be greatly appreciated. Thank you. - Raul

Dear Sir/Madam, I am writing to request the removal of the account under the username jennagabriellelopez, as it does not belong to me. Despite my efforts to report it, the account remains active. The photos on this account are triggering for me due to past struggles and should not be associated with my name. I urge you to take down this account as soon as possible. For verification purposes, I am willing to provide a photo of my ID to prove my identity. The listed phone number is incorrect, my actual number is [redacted]. Removing this account is crucial for my professional reputation and well-being. Please address this matter promptly. Sincerely, Jenna Gabriel Lopez

My old Facebook account has been closed without any explanation from Facebook. I've had this account for over 15 years, and suddenly it's disabled without any clear reason given. I have reviewed the rules and cannot identify any violations on my part. I have reached out to Facebook but have not received a response. Below is the message I sent them. I mostly use my account to play a game and interact with friends in a guild. I do not post much on my wall except for music videos or light-hearted content. I am not racist, and I embrace different cultures. I have friends from various backgrounds, and my actions on Facebook do not reflect any hatred or intolerance. I am seeking clarification on why my account was disabled so suddenly after all these years of no issues. I hope Facebook reconsiders and rectifies this situation promptly. Sincerely, Robert Carlsson.

Hello, my name is Arvelle Brown, known as Ziggy on Facebook with the profile named Polo Ziggy Understandme. Recently, I received a message from Facebook asking me to update my name. Unfortunately, I don't have any proof of the name I use on Facebook, so I got locked out after almost a decade on the platform. The issue is very close to my heart because I lost my father on April 19, [redacted], and my children's mother on July 14, [redacted]. All the precious memories I have of them are on my Facebook page, memories I don't want to lose due to a simple misunderstanding. These memories are essential for my two daughters, and I am pleading for help to preserve them. If you visit my page, you will see that most of my posts revolve around family, including my kids, my wife, and our family photos.

I noticed an unauthorized charge of $[redacted].71 on our bank statement at Your Own Auto Sales Facebook page. We have not authorized any ads, but the charge remains unexplained. It has been a week since I reported it, and I still do not have any information. I am urgently seeking clarification and a prompt refund of $[redacted].71. Please respond to my query so I can provide further details if needed. I request that this matter be handled promptly without further delay or escalation to another department. Your immediate attention to this issue is greatly appreciated. Thank you for assisting with this matter. Best regards, B.

The problem with Facebook and Instagram is frustrating. I created a new account three days ago, but it got disabled too. I provided genuine information, including my government ID passport, but they don't seem to care. It feels like they are using our personal data carelessly. Their lack of response to emails and disregard for authentic accounts is concerning. The security breach with Facebook and Instagram is alarming. Their system appears flawed, and it's not surprising that they have faced issues with sharing users' identities. Now, unfortunately, I have been hacked.

ShaKu Ma shared a photo taken in my son's room, leading to ongoing harassment with hundreds of hurtful comments. The situation escalated with inappropriate images and multiple accounts targeting us. Despite reporting, FB hasn't taken down the original post by ShaKu Ma as it supposedly doesn't breach guidelines. This violates our privacy and community standards. I urge for the removal of the offending post and for actions to be taken against Mr. Ma for breaking the rules.

I am experiencing an issue with accessing my Facebook account on my phone. Previously, I could log in automatically, but now I am prompted for a password that I have forgotten. The email linked to my Facebook account is no longer active. I am feeling very frustrated and would like to reset my password to regain access to my account. I am willing to provide any necessary security information and identification to verify my identity. I can be reached at [redacted]. The current email linked to my account is [redacted], which is no longer valid. I appreciate any assistance you can provide. Thank you.

I have encountered issues with extra websites due to errors made by website technicians. Despite trying to resolve this problem for two years, I have been unable to find a solution. I have attempted to contact Facebook support to no avail. I am concerned about deactivating any sites as I fear losing all of them. My goal is to keep my personal site and one business site for advertising purposes. As I no longer practice as an orthodontist, I wish to remove the extra sites and consolidate them into one encompassing Perkins TMJ, Headaches, and Sleep Disorders site. I am uncertain if this is feasible without losing patient reviews. At this point, I am considering leaving Facebook entirely and focusing on marketing through Google instead.

I have faced homelessness several times, resulting in losing access to my accounts and phones. I want to delete all my old accounts that I can no longer reach. I am concerned about cyber security at home and feel motivated to address this. Additionally, I am dealing with safety issues like being stalked and believe that using VPNs may compromise my data. I have switched phones multiple times in an attempt to evade my harasser. Can anyone advise on how to handle this situation?

One of the admins at a Facebook group called "Nou banne vieux dialogues morisien (old Mauritian sayings)" accidentally changed the group privacy setting to secret, thinking it was under attack from hackers. With over five thousand members, they are unable to change it back to a closed group. This change has made the group invisible, impacting its ability to grow and share content. They are seeking assistance to switch the privacy setting back to closed and are also looking to appeal to Facebook for more flexible privacy settings for groups of all sizes. Thank you for your cooperation and support in this matter.

I established a personal Facebook account and a band page this week. I posted on both pages including a band promotion. However, a message prompted me to secure my account with a photo verification. After following the steps, I got logged out and cannot log back in. Every attempt mentioned a review of my photo. Upon trying to access my account now, it states it was disabled. I am perplexed and frustrated by the lack of communication from Facebook. I seek assistance in recovering my account.

Someone has accessed my email without authorization and created a Facebook account with it. I have no connection to Facebook and do not wish to. I have lodged a complaint about this incident. Please delete the account associated with [redacted] under the name Hussein Rahim. I will not provide any identity documents because I am not a user of your platform. I want to emphasize that this fraudulent account could have legal implications in my country since it was set up using my email address. I will hold you accountable for any consequences arising from this fake account. Please take prompt action to delete the account to avoid any legal actions on my part. Thank you, Hussein Rahim

About a month ago, I encountered an issue logging into Facebook claiming I opted for a two-step verification process, even though I did not. I've submitted two requests to Facebook with no response, despite sending my driver's license for verification. I urgently need someone from Facebook to address and resolve this problem promptly, as I have time-sensitive pages at risk due to the lack of access.

I am having trouble accessing my original Facebook page. I logged out and forgot my password, and the recovery process is not working due to memory issues caused by dysautonomia. I mistakenly created a new account, hoping to merge them, but I am not familiar with technology. I need help recovering my original page because whenever I try, it just leads me to the new account which I haven't filled in any details for. The original page I am looking for belongs to Overseer Falisha Case-Spoon. The new account I created today is not the one I intended to find, as I only made it because I couldn't locate my original page. Can Facebook assist me in recovering my original account? Thank you, Overseer Falisha Case-Spoon

My former partner has gained unauthorized access to my Facebook account. They took it a step further by changing my email password, along with my Facebook password, removing friends, and causing issues with others on my account. Thankfully, my friends were aware of the situation and didn't report the activity as me. This has left me feeling devastated. I have been attempting to regain access for the past two weeks without success. My account contains precious photos of my late mother, deceased child, and a vast collection of family, children, and pet pictures totaling around 4,[redacted]. Despite my efforts, I have been unable to resolve the issue. The individual even added trusted contacts, whose identities I am unaware of. I feel like I have exhausted all options and avenues for help. The thought of losing my mother's pictures keeps me up at night. Your assistance would mean a great deal to me.

I used Google Authenticator for 2FA, but after resetting my phone, I lost access to my Facebook due to the 2FA. My name is Jesse Delaney, known as Leise Dubhsláine in Irish. I have submitted multiple IDs and photos with codes to recover my account. I go by Leise Dubhsláine on Facebook for safety reasons, as I work on tracking online predators. It is crucial for me to regain access because my Facebook is linked to a program I am launching, managing two pages in addition to my personal one. The pages are "Veritas Child Freedom" and "Pizzagate Exposed, The Elite & Their Child Prostitution Ring." I have a circle of friends, notably the Delaney's, Kari, Kristeen, Debbie (my sister-in-law), among others. The content of my posts is political, which is always transparent. I tried to connect with my Dad on Facebook previously, but he does not use the platform due to his age. My Irish background is reflected in my Facebook name spelling.

My account was suspended for a second time due to posting "images that violate community standards." The first suspension lasted 1 day, and this one is for 3 days. The initial image that got me suspended was a photo of Elaine from the 90s sitcom Seinfeld, which was later approved as it did not breach any guidelines. The second image, which triggered my current suspension, is an artist rendering that might have been mistakenly seen as a body part but does not actually violate any standards. Given that the first image suspension was lifted, I believe the 3-day suspension is unwarranted. It appears there may be a flaw in your system that allows abuse by individuals looking to restrict free speech. I request either a reduction in the suspension period for a first offense back to one day or the reinstatement of my account and posts. Furthermore, kindly review your reporting system, as it seems susceptible to misuse, enabling account deletion even when no violations occur - which is concerning. Thank you.

I have created two accounts personally: one named Suezyn Farmer and the other Imaj Remraf. My full name, Jami S. Farmer, is spelled backwards as Imaj Remraf S. Sue (aka Suezyn Farmer). I am experiencing issues with hacking, where someone is creating fake accounts in my name with inappropriate content. I want all these accounts deleted. Currently, I am unable to access the accounts I created. The email for the Suezyn Farmer account is [redacted], and for Imaj Remraf, it's [redacted] I request these accounts be permanently deleted by your team as I am unable to do it myself. If necessary, I am willing to involve a lawyer to stop this social media harassment. Thank you.