I was notified yesterday that my facebook marketplace had been blocked and removed perm...

GetHuman-marronhk's customer service issue with Facebook from September 2018

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The issue in GetHuman-marronhk's own words
I was notified yesterday that my facebook marketplace had been blocked and removed permanently due to the violations to some Commerce Polices. I would like hereby to submit my appeal for the such. **I am just an individual, not a firm or company, opened the facebook account in ****. Everything is doing good and alright. Recently I have a moving sale and post a lot of my stuff selling on marketplace. Each item I sells on marketplace is mine, only one and I am the owner. I just want to clear my residual stuff by re-selling them in the second hand market. I didn't do any commercial, business or getting any selling contract etc. I didn't sell drugs, service, fake or illegal stuff. I really don't know what did I do wrong. Will it be the case that I mentioned some brand names on the posts but in fact I saw many people did. **I have followed the instruction to putting forward my appeal to the support inbox form. However, all I got was a standard machine liked reply. Could you shed some lights on how can I get to the right person for solving this issue? I would appreciate if you can resume my marketplace function asap as I have a lot to doing for my moving sale. **I hope you can review my case again and I am only fully utilizing the function of marketplace for personal use.**Thank you for your attention to this matter. Should you need further information or have any queries, please feel free to contact me.**with best regards,*Marron

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Facebook

Customer service issue
Reported by GetHuman-marronhk
Sep 18th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 144687 others
0 customers following this

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GetHuman-marronhk started working on this issue
Sep 18th, 2018 8:15am

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