My Facebook account was hacked via messenger. I can no longer open my account via my I...
GetHuman-otooleja's customer service issue with Facebook from September 2018
Help with my Facebook issue
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GetHuman-otooleja's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-otooleja will want to follow the link below to head to their help center. We will check on GetHuman-otooleja later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman-otooleja may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-otooleja's own words
My Facebook account was hacked via messenger. I can no longer open my account via my Iphone app. If I delete the app, will I lose everything? Do I have to create a whole new account?
GetHuman-otooleja did not yet indicate what Facebook should do to make this right.
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