I maintain a page on Facebook (https:**www.facebook.com*CatholicCentralTroy*). We used...

GetHuman-jmgoslin's customer service issue with Facebook from September 2018

2 views | 143130 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-jmgoslin's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-jmgoslin's own words
I maintain a page on Facebook (https:**www.facebook.com*CatholicCentralTroy*). We used to have Ginny Bariteau (https:**www.facebook.com*ginny.bariteau?fb*dtsg*ag*AdxjtimbS*ClgBKwH*y**jCw*O*IJS*DGiGcZz*Cux-DtQ%*AAdyzD*cGYMUzCUNbJdvCmyKwuLiYkvBWwK*ZKDcZr*yC*w) and Wendy Smith (https:**www.facebook.com*profile.php?id****************) on our page as admins. The other day "Steel Media" came up as an agency which had access to our page and Ginny and Wendy were removed. I removed Steel Media as we do not do business with them. I tried to add Ginny and Wendy back but I cannot seem to add them via the search box on the admin roles page. Is there any way to find out how this happened and get these two users back as admins on our page? Thank You!!

GetHuman-jmgoslin did not yet indicate what Facebook should do to make this right.

How GetHuman-jmgoslin fixed the problem

We are waiting for GetHuman-jmgoslin to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jmgoslin fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-jmgoslin
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 143130 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-jmgoslin started working on this issue
Sep 17th, 2018 2:02am