My facebook account has been hacked, and I and the password has been changed so I am lo...

GetHuman-kellensu's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kellensu will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kellensu can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kellensu's own words
My facebook account has been hacked, and I and the password has been changed so I am locked out of it. I want to recover the account, and disable the hacker, but I am not sure where to start. The email that is normally used for my facebook login is no long in use so I am not sure how to get reset the password without some sort of administrative help. My actual email is below.
GetHuman-kellensu did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-kellensu
Sep 16th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 21 customers so far
Similar issue to 142221 others
2 customers following this
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Timeline
GetHuman-kellensu started working on this issue
Sep 16th, 2018 6:23am