The facebook profile I have been using for over ** years has been disabled after I foun...

GetHuman1141541's customer service issue with Facebook from September 2018

1 view
 | 
140057 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1141541's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman1141541 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1141541's own words
The facebook profile I have been using for over ** years has been disabled after I found out someone is using my pics under a different name, so a fake profile. I had my friends report the profile. Then Facebook shut down my profile and now I can't get it back. I have uploaded a copy of my ID as requested per facebook. Then after they asked me to take a selfie with the ID which I also did... still nothing.. And I cannot get a hold of facebook or have any contact with them about this issue anymore. I just want my facebook back as I have been using this account for over ** years and there is obviously no reason to suspect I am a fake.
GetHuman1141541 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1141541 fixed the problem
We are waiting for GetHuman1141541 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1141541 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1141541
Sep 14th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 140057 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1141541 started working on this issue
Sep 14th, 2018 8:17am