facebook locked me out of my account and was requiring an id to get back in. i sent the...

GetHuman1181961's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman1181961's own words
facebook locked me out of my account and was requiring an id to get back in. i sent the id and still do not have my account. i followed all the guidelines of what they want my id photo to be. there was nothing sketchy about my facebook profile either, i had my correct name and DOB. i dont understand why my account was taken away and why it isnt back yet. all my friends and family are on there and i cant access them. my grandfather recently passed away and i cant reach out to close friends or family. i talk to buisness contacts through messenger who now can no longer talk to me. Why would they do this so suddenly and randomly.
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Facebook

Customer service issue
Reported by GetHuman1181961
Sep 22nd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 149563 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1181961 started working on this issue
Sep 22nd, 2018 5:44am
GetHuman1181961 indicated the issue is not fixed yet.
Sep 23rd, 2018 4:42pm
GetHuman1181961 indicated the issue is not fixed yet.
Sep 24th, 2018 12:22am
GetHuman1181961 indicated the issue is not fixed yet.
Sep 24th, 2018 12:22am