Dear Facebook. My facebook account which is *****@***.com was hacked and the password a...

GetHuman-ekkenaab's customer service issue with Facebook from September 2018

134169 similar
0 following
Help with my Facebook issue
GetHuman-ekkenaab's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ekkenaab will want to follow the link below to head to their help center. We will check on GetHuman-ekkenaab later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-ekkenaab's own words
Dear Facebook. My facebook account which is *****@***.com was hacked and the password and primary email has been changed last wednesday. I tried to reset the password but facebook didn't send the security code on my email but on the hackers email
GetHuman-ekkenaab did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ekkenaab fixed the problem
We are waiting for GetHuman-ekkenaab to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ekkenaab fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ekkenaab
Sep 9th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 5 customers so far
Similar issue to 134169 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-ekkenaab started working on this issue
Sep 9th, 2018 2:58pm
GetHuman-ekkenaab indicated the issue is not fixed yet.
Sep 9th, 2018 2:58pm