Hello Facebook, my name is casie Vansumeren. My phone was stolen and i cannot figure ou...

GetHuman-jjvansum's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-jjvansum's own words
Hello Facebook, my name is casie Vansumeren. My phone was stolen and i cannot figure out my pword because it was changed a couple weeks ago. The pword before that was a version of orion, most likely Orion****. However, since my phone was stolen i cannot get in. What makes matters worse is my email is hotmail and was made to create my facebook only. It was *****@***.com. my husband said he would do the trusted friend reset thing but unfortunately i didnt add him as such because obviously i wasnt planning on this happening. If there is anything you can do to help i would appteciate it very much! I've had my facebook for a long time! Thank you.
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Customer service issue
Reported by GetHuman-jjvansum
Sep 4th, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 127729 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jjvansum started working on this issue
Sep 4th, 2018 2:59pm
GetHuman-jjvansum indicated the issue is not fixed yet.
Sep 5th, 2018 1:24am
GetHuman-jjvansum indicated the issue is not fixed yet.
Sep 5th, 2018 1:25am
GetHuman-jjvansum indicated the issue is not fixed yet.
Sep 5th, 2018 1:27am