I was incarcerated I lost access to my email, my phone and to my Facebook I need to rec...

GetHuman-erinjade's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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The issue in GetHuman-erinjade's own words
I was incarcerated I lost access to my email, my phone and to my Facebook I need to recover my account I remember an old password I can send a picture of my I.d social or government issued food stamp card I don't know how to go through the process I'm including a friends email I'd like my Facebook to be secured with my new phone
GetHuman-erinjade did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman-erinjade
Sep 2nd, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 125667 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-erinjade started working on this issue
Sep 2nd, 2018 11:58pm
GetHuman-erinjade indicated the issue is not fixed yet.
Sep 4th, 2018 3:26am
GetHuman-erinjade indicated the issue is not fixed yet.
Sep 15th, 2018 12:14am