Good day, **I trust you are well. **Thank you for taking the time to read this email, a...

GetHuman-naptasou's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-naptasou's own words
Good day, **I trust you are well. **Thank you for taking the time to read this email, and I sincerely hope that you can help. **We are Narcotics Anonymous, a registered worldwide NPO. The main foundation of our organization is anonymity, which is important for our members to seek help without being exposed.**We do have Facebook pages, however, Facebook pages cannot post directly into groups. We would like to post into community groups (such as people who live in Centurion, etc) to assist the community fight the war on drugs. We do not accept outside donations, therefore we are in no way asking for money. **The problem that we are experiencing is that we cannot post as our page into groups, which makes it difficult because the framework of our programmers does not allow members to post into groups with their own profiles (due to the anonymity issues). Therefore I created a profile as Narcotics Anonymous Pretoria South to be able to carry out these posts, however, the user keeps getting blocked. **We have a whole PR committee that would need to log into this profile (as different areas of the city are allocated to different people for marketing and one person cannot do it all as we are volunteers and have our own full time jobs), but as soon as several of us log in to the profile it gets blocked. **Is there a way that we can allow these profiles to be unblocked? Or is there a way that the page that we have can post directly into groups? **As mentioned, we are an NPO which is an asset to the community, however, it’s extremely difficult to get our name out there. NA has been around since the ****s and numerous research studies have proven the value of the program (which is completely free for anyone wanting to recover from drugs). **I’ve attached our NPO certificate, if you have any suggestions or if you’d be able to be of any assistance it would be GREATLY appreciated! **I look forward to hearing from you.**Kind Regards, *Narcotics Anonymous South Africa

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Customer service issue
Reported by GetHuman-naptasou
Sep 2nd, 2018 - 5 years ago
Seen by 15 customers so far
Similar issue to 125486 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-naptasou started working on this issue
Sep 2nd, 2018 8:02pm
GetHuman-naptasou indicated the issue is not fixed yet.
Sep 9th, 2018 6:32pm

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