I opened a Facebook account solely to be able to access business Facebook pages (restau...

GetHuman1082904's customer service issue with Facebook from September 2018

3 views | 124933 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1082904 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1082904 can let us know if they help or not.
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The issue in GetHuman1082904's own words
I opened a Facebook account solely to be able to access business Facebook pages (restaurant menus, phone numbers, etc.) I did not wish to give my phone number and the sign up gave the impression that was optional. A few days later, I can access NOTHING related to Facebook, not even public pages because it is demanding I give them a phone number for "security". It went so far as to say there was "questionable activity" from my account so it logged me out for "protection". The only activity I have done is to put a profile picture. My account isn't even public! But, it still wants my phone number. I will do no such thing. I get enough robocalls and ****. And, after the security breach recently, I don't trust them with that much information. So, I want my account deleted. Problem is, they still want my phone number for "security" just to access my account just to delete it. This is unacceptable. I want the account deleted. Now.

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Customer service issue
Reported by GetHuman1082904
Sep 2nd, 2018 - 5 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 124933 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman1082904 started working on this issue
Sep 2nd, 2018 7:29am
GetHuman1082904 shared this issue with others over email
Sep 2nd, 2018 7:30am