I got a new phone and tired logging on to my Facebook, I got the incorrect password res...

GetHuman-vtgirl's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-vtgirl's own words
I got a new phone and tired logging on to my Facebook, I got the incorrect password response. Tried changing my password, got a code to enter and got the response that too many codes had been entered. Waited ** hours tried again, it sent me a code to enter. Same code as previous day so I tried entering it and got the same response of too many codes entered. Would like to access my existing account.
GetHuman-vtgirl did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-vtgirl
Aug 28th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 120026 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-vtgirl started working on this issue
Aug 28th 4:52pm
GetHuman-vtgirl indicated the issue is not fixed yet.
Aug 28th 4:52pm