My account is temporarily closed because someone tried to log in, in a unfamiliar locat...

GetHuman-jdalliso's customer service issue with Facebook from August 2018

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If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jdalliso's own words
My account is temporarily closed because someone tried to log in, in a unfamiliar location. Now I have to put my password in then put a new password in to change the login password.*I don’t remember my original password. The screen that comes up says your account is temporarily locked. Then you click continue to acknowledge that it wasn’t me that was trying to log in in California. Then continue. Then put my password in and a new password then continue. But I can’t get past that
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Customer service issue
Reported by GetHuman-jdalliso
Aug 28th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-jdalliso started working on this issue
Aug 28th 1:41am
GetHuman-jdalliso shared this issue with friends on Facebook
Aug 28th 1:42am