I have never used social media for many reasons. Anyway, I created an account approxima...

GetHuman-galaclas's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-galaclas's own words
I have never used social media for many reasons. Anyway, I created an account approximately two days ago. The ONLY reason I created this account is because my children’s school highly suggested to create an account so the parents can be part of the school’s private Facebook page. This is one of the ways to quickly stay in the know of everything at the school, as they post everything there first. Please, please help me to remedy this ASAP. Thank you, kindly!
GetHuman-galaclas did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-galaclas
Aug 27th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 119020 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-galaclas started working on this issue
Aug 27th 9:13pm
GetHuman-galaclas indicated the issue is not fixed yet.
Aug 27th 11:40pm
GetHuman-galaclas indicated the issue is not fixed yet.
Aug 28th 10:49pm
GetHuman-galaclas indicated the issue is not fixed yet.
Aug 28th 11:59pm