I'm having trouble logging in. When I try to reset my password, I'm given a message tha...

GetHuman1043354's customer service issue with Facebook from August 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1043354's own words
I'm having trouble logging in. When I try to reset my password, I'm given a message that my account can't be found: https:**cl.ly********ad*ae**When I try to create a new account, I'm given another message that the account has been disabled: https:**cl.ly***bc*****f****If I could get some help either creating an account, re-enabling the existing one, or basically logging in it would be much appreciated :)**Thanks!**Sara******@***.com
GetHuman1043354 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1043354
Aug 27th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 118916 others
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GetHuman1043354 started working on this issue
Aug 27th 7:58pm