I'm having trouble logging in. When I try to reset my password, I'm given a message tha...

GetHuman1043354's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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GetHuman1043354's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1043354 will want to follow the link below to head to their help center. We will check on GetHuman1043354 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1043354's own words
I'm having trouble logging in. When I try to reset my password, I'm given a message that my account can't be found: https:**cl.ly********ad*ae**When I try to create a new account, I'm given another message that the account has been disabled: https:**cl.ly***bc*****f****If I could get some help either creating an account, re-enabling the existing one, or basically logging in it would be much appreciated :)**Thanks!**Sara******@***.com
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Facebook

Customer service issue
Reported by GetHuman1043354
Aug 27th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 118916 others
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Timeline
GetHuman1043354 started working on this issue
Aug 27th 7:58pm