Lost Money

GetHuman-mmjrc's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-mmjrc's own words
Send money to friend ... I made a personal payment through Facebook Messenger. Receiver couldn't receive. Messenger froze and keeps kicking her out. Money has been taken from my account. I need the transaction cancelled and money reimbursed.
Lack of help to solve issue and return money
Money returned.
I frequently use their product.
Requested help through Facebook. They can't cancel a payment and return funds even if the receiver didn't receive. Receiver has had to contact Facebook also. Still no credible assistance.
I have an issue with Facebook too
How GetHuman-mmjrc fixed the problem
We are waiting for GetHuman-mmjrc to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
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Facebook

Messenger Pay
Customer service issue
Reported by GetHuman-mmjrc
Aug 27th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 15 customers so far
Similar issue to 118453 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mmjrc started working on this issue
Aug 27th 1:59pm
GetHuman-mmjrc indicated the issue is not fixed yet.
Aug 27th 3:07pm
GetHuman-mmjrc indicated the issue is not fixed yet.
Aug 28th 3:07pm
GetHuman-mmjrc indicated the issue is not fixed yet.
Aug 28th 3:14pm
GetHuman-mmjrc indicated the issue is not fixed yet.
Aug 29th 1:05am
GetHuman-mmjrc indicated the issue is not fixed yet.
Aug 29th 1:08am
GetHuman-mmjrc indicated the issue is not fixed yet.
Aug 29th 1:08am
GetHuman-mmjrc indicated the issue is not fixed yet.
Aug 29th 1:10am
GetHuman-mmjrc indicated the issue is not fixed yet.
Aug 30th 3:00pm