GetHuman-mmjrc's customer service issue with Facebook from August 2018
Help with my Facebook issue
The issue in GetHuman-mmjrc's own words
Send money to friend ... I made a personal payment through Facebook Messenger. Receiver couldn't receive. Messenger froze and keeps kicking her out. Money has been taken from my account. I need the transaction cancelled and money reimbursed.
Lack of help to solve issue and return money
I frequently use their product.
Requested help through Facebook. They can't cancel a payment and return funds even if the receiver didn't receive. Receiver has had to contact Facebook also. Still no credible assistance.
I have an issue with Facebook too
How GetHuman-mmjrc fixed the problem
We are waiting for GetHuman-mmjrc to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.