My Facebook account has been hacked and my identity has been stolen they have changed m...

GetHuman1040713's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1040713's own words
My Facebook account has been hacked and my identity has been stolen they have changed my email address from *****@***.com to Kenneth.K*****@***.com I can’t get back in because I cannot amend the email address to the correct one and the unlock code always goes to the hackers address so it is a catch ** situation
GetHuman1040713 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1040713
Aug 27th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 13 customers so far
Similar issue to 118217 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1040713 started working on this issue
Aug 27th 9:22am
GetHuman1040713 indicated the issue is not fixed yet.
Aug 27th 4:20pm
GetHuman1040713 indicated the issue is not fixed yet.
Aug 27th 5:30pm
GetHuman1040713 indicated the issue is not fixed yet.
Aug 27th 5:32pm
GetHuman1040713 indicated the issue is not fixed yet.
Aug 28th 10:36am
GetHuman1040713 indicated the issue is not fixed yet.
Aug 28th 10:37am
GetHuman1040713 indicated the issue is not fixed yet.
Aug 28th 10:42am