I really think at times FB is trying to drive me away. I am not leaving. You messed up my account, now fix it.

GetHuman-henrymol's customer service issue with Facebook from August 2018

5 views | 117958 similar | 0 following
Help with my Facebook issue
GetHuman-henrymol's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-henrymol will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-henrymol can let us know if they help or not.
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The issue in GetHuman-henrymol's own words
Look at my “ what’s on your mind “ and “add to story” .photos appear and my picture now. I do not want all this going public. ... Every few months I go through this with FB. My telephone number has NOT changed. I have been here an hour trying to get my account back. Now it looks like everything is gone. Impossible to notify all my friends. I didn’t do anything or ask for anything put my account back the way it was pleade
I am hearing impaired, unable to use a phone. This is my formof communication , you have taken it away from me.
When I click on what’s on your mind and add to story I don’t want to see my postures. Some are private. Also my picture of me,right now appears, who wants to look at a old man in his pj. Do other people see these pictures. I have been told by a few people that they saw me.
I don’t know how long I have been a customer, maybe ten years?
I do not know what to do. This is something
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Facebook

What does that mean?
Customer service issue
Reported by GetHuman-henrymol
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 117958 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-henrymol started working on this issue
Aug 27th, 2018 2:04am
GetHuman-henrymol indicated the issue is not fixed yet.
Aug 28th, 2018 2:08pm
GetHuman-henrymol indicated the issue is not fixed yet.
Aug 28th, 2018 2:34pm
GetHuman-henrymol indicated the issue is not fixed yet.
Aug 30th, 2018 3:37am

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