I got a new phone I tried logging into my account but my number is linked to an old acc...

GetHuman-jondicke's customer service issue with Facebook from August 2018

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The issue in GetHuman-jondicke's own words
I got a new phone I tried logging into my account but my number is linked to an old account and it keeps bringing up that one and my email isn't receiving the reset password emails either I've tried to send it at least ** times one tried every way possible le to recover this account my name is Jon Dickey that's how its listed on Facebook I've got my ID and anything else u want there are oisutews of me and my wife and kids I can send a pic of her ID as well if u need me to I just need into this account asap I use Facebook market place and yard sale pages for my business and I'm missing a ton of customers messages because of this please help me
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Customer service issue
Reported by GetHuman-jondicke
Aug 27th, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 117933 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jondicke started working on this issue
Aug 27th 1:41am
GetHuman-jondicke shared this issue with friends on Facebook
Aug 27th 1:41am