I got a new phone I tried logging into my account but my number is linked to an old acc...

GetHuman-jondicke's customer service issue with Facebook from August 2018

117933 similar
0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
The issue in GetHuman-jondicke's own words
I got a new phone I tried logging into my account but my number is linked to an old account and it keeps bringing up that one and my email isn't receiving the reset password emails either I've tried to send it at least ** times one tried every way possible le to recover this account my name is Jon Dickey that's how its listed on Facebook I've got my ID and anything else u want there are oisutews of me and my wife and kids I can send a pic of her ID as well if u need me to I just need into this account asap I use Facebook market place and yard sale pages for my business and I'm missing a ton of customers messages because of this please help me
GetHuman-jondicke did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jondicke fixed the problem
We are waiting for GetHuman-jondicke to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-jondicke fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jondicke
Aug 27th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 117933 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-jondicke started working on this issue
Aug 27th 1:41am
GetHuman-jondicke shared this issue with friends on Facebook
Aug 27th 1:41am