I have * charges on my credit card, all on Aug * for the amounts of $*** $***.** and...

GetHuman1038911's customer service issue with Facebook from August 2018

9 views | 117574 similar | 0 following
Help with my Facebook issue
GetHuman1038911's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1038911 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1038911 can let us know if they help or not.
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The issue in GetHuman1038911's own words
find out how criminal used my credit card three times in one day within few hours and set up account*purchase on face book. It appears on the statement as facebk. ... I have * charges on my credit card, all on Aug * for the amounts of $*** $***.** and $***. I have no business relationship with face book at all and have been trying for several days to call face book at the number ***-***-**** with no success. Is there another responsive number please?*Thanks for your attention.*Mehrdad Mizani*Please feel free to call my Number****-***-****
There is no way to connect to anyone in face book to get an answer
I don't even know who "they" are or even what roll you (Gethuman) plays. If by "they" you mean Face book, they need to have a human being and a phone number so thousands of people will not be left with their issues unresolved.
I'm not even an customer.
As I mentioned above the have a phone number with several choices and I tried them all.
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Facebook

No Product.
Customer service issue
Reported by GetHuman1038911
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 117574 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1038911 started working on this issue
Aug 26th, 2018 6:07pm
GetHuman1038911 indicated the issue is not fixed yet.
Aug 26th, 2018 7:14pm
GetHuman1038911 indicated the issue is not fixed yet.
Aug 26th, 2018 7:16pm
GetHuman1038911 indicated the issue is not fixed yet.
Aug 28th, 2018 12:43am
GetHuman1038911 indicated the issue is not fixed yet.
Aug 28th, 2018 1:12am

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