Dear facebook team,** I am not able to log in my facebook and looks someone changed my...

GetHuman-chinzo_n's customer service issue with Facebook from August 2018

Help with my Facebook issue
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The issue in GetHuman-chinzo_n's own words
Dear facebook team,** I am not able to log in my facebook and looks someone changed my password and email account. However I tried to reset my password, but email address was different which is not mine. *So could you please kindly help me to check my attached photo with my ID and reset my facebook password as soon as possible?**My registered email address: *****@***.com*My registered cellphone number: *** ******** **Thanks,*Best Regards,*Chinzorig
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Customer service issue
Reported by GetHuman-chinzo_n
Aug 26th, 2018 - 4 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 117171 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-chinzo_n started working on this issue
Aug 26th 9:45am
GetHuman-chinzo_n shared this issue with friends on Facebook
Aug 26th 9:47am
GetHuman-chinzo_n indicated the issue is not fixed yet.
Aug 28th 5:45am