Password Recovery

GetHuman-bejienb's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-bejienb's own words
Recover my password. ... I can’t recover my password even when I go through the steps. I have * trusted contacts I’ve added to Facebook, Facebook will ask me for a code from each one of my trusted contacts, but even when that is provided, I still cannot reset my password.
Allow me to recover my password for my account. Otherwise I have an account floating around on FB that I have no access to.
I've tried everything FB has suggested and nothing has worked.
I have an issue with Facebook too
How GetHuman-bejienb fixed the problem
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Facebook
Customer service issue
Reported by GetHuman-bejienb
Aug 26th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 116800 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-bejienb started working on this issue
Aug 26th 12:40am
GetHuman-bejienb indicated the issue is not fixed yet.
Aug 26th 1:45am
GetHuman-bejienb indicated the issue is not fixed yet.
Aug 26th 1:46am
GetHuman-bejienb indicated the issue is not fixed yet.
Aug 26th 1:48am
GetHuman-bejienb indicated the issue is not fixed yet.
Aug 27th 1:42am
GetHuman-bejienb indicated the issue is not fixed yet.
Aug 29th 2:47am