I'm in a small FB group of *** people. The "seen by" feature has always worked until a...

GetHuman-comarie's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-comarie's own words
I'm in a small FB group of *** people. The "seen by" feature has always worked until about a week ago when posts that normally get around ** "seen bys" were getting * or * or * "seen bys." I'd click on another person's post and my click wouldn't even register as a "seen by." I've also got screen shot proof of the "seen by" number actually going DOWN on one post as the day progressed. Not sure what's going on, FB. Could you please fix? Thank you.
GetHuman-comarie did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-comarie fixed the problem
We are waiting for GetHuman-comarie to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-comarie
Aug 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 116590 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-comarie started working on this issue
Aug 25th 7:27pm
GetHuman-comarie indicated the issue is not fixed yet.
Aug 27th 9:45pm
GetHuman-comarie indicated the issue is not fixed yet.
Aug 27th 9:46pm