I bought a new iPhone and downloaded the Facebook app. When I try to log in it tells me...

GetHuman-markfons's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-markfons's own words
I bought a new iPhone and downloaded the Facebook app. When I try to log in it tells me they are sending my phone a verification code. Problem is the number the code is being sent to is long gone. I have done the two part verification and sent a picture of my drivers license and also a picture of me holding the * digit code. That was a week ago and haven’t heard anything. I would like to know how to get my Facebook account open so I could continue to use it on my new phone.
GetHuman-markfons did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-markfons
Aug 25th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 116575 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-markfons started working on this issue
Aug 25th 7:16pm
GetHuman-markfons indicated the issue is not fixed yet.
Aug 27th 9:46pm
GetHuman-markfons indicated the issue is not fixed yet.
Aug 28th 3:34pm
GetHuman-markfons indicated the issue is not fixed yet.
Aug 31st 1:52am
GetHuman-markfons indicated the issue is not fixed yet.
Aug 31st 1:57am
GetHuman-markfons indicated the issue is not fixed yet.
Aug 31st 1:58am
GetHuman-markfons indicated the issue is not fixed yet.
Sep 2nd 12:56am